NON-REFUNDABLE PRODUCTS
List of Products Not Eligible for Return on Sesalin
To ensure safety and hygiene, some products sold on Sesalin are not eligible for return after purchase. These items have specific policies that restrict returns, as indicated in the description of each product. Below is the list of the main types of products that cannot be returned:- Personal Hygiene and Personal Care Products
- Products such as toothbrushes, razors, opened cosmetics, creams, makeup, and other personal care items.
- Reason: To ensure hygiene and safety for future users, preventing contamination risks.
- Food and Beverages
- Food products, beverages, supplements, and any other consumable items.
- Reason: Perishable products cannot be returned for safety and quality preservation reasons.
- Underwear and Beachwear
- Includes lingerie, underwear, swimwear, and socks.
- Reason: For hygiene reasons, intimate items cannot be returned after use or handling.
- Medications and Supplements
- Medications, vitamins, dietary supplements, and other health products.
- Reason: The return of medications and supplements is restricted to ensure these products do not suffer from quality alterations or counterfeiting.
- Customized or Tailored Products
- Includes products made to order or customized according to buyer specifications (such as items with engravings or personalized modifications).
- Reason: Customized products are unique to each buyer, making resale unfeasible.
- Technology and Electronics Products After Unsealing
- Devices like smartphones, laptops, headphones, and other electronics that have been opened and used.
- Reason: After unsealing and use, the product's value decreases, and there is a risk of internal damage.
- Promotion or Final Sale Items
- Products purchased at steep discounts during "final sale" promotions.
- Reason: These items are often sold at special discounts and are non-returnable.
- Assembled Furniture and Installed Appliances
- Includes assembled furniture, installed appliances, and bulky items.
- Reason: Returning these products is complex due to their condition after assembly or installation.
- Digital Content and Services
- Includes e-books, software, online courses, and subscriptions.
- Reason: Digital content cannot be returned after download or access to the content.
These products cannot be returned after purchase to ensure safety, hygiene, and the integrity of the items. Buyers should review the return policy at the time of purchase, especially for personal use or customized items.